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b'The Summit of Greatness is back! Buy your tickets today \\u2013 summitofgreatness.com\\nChris Voss highlights the significance of recognizing and acknowledging the emotions and underlying motivations behind an argument. By demonstrating empathy, individuals can establish a connection and create an atmosphere conducive to constructive dialogue.\\nCheck out the full episode\\nSign up for the Greatness newsletter: http://www.greatness.com/newsletter'