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b'Prior to 2008, Chris Voss was the lead international kidnapping negotiator for the FBI and the FBI\\u2019s hostage negotiation representative for the National Security Council\\u2019s Hostage Working Group. Now, he\\u2019s using his wisdom to teach business leaders how to negotiate and land deals. In this episode of YAPClassic, Chris will explain several advanced negotiation techniques, like how to conduct an accusation audit and what words we want to hear when negotiating. He will also break down how we can use tactical empathy to diffuse negativity in tense situations.\\xa0\\n\\nChris Voss is a former FBI Hostage Negotiator. He is the founder and principal of The Black Swan Group, a consulting firm that provides training and advises Fortune 500 companies through complex negotiations. Voss has taught for many business schools and has used his many years of experience in international crises and high-stakes negotiations to help people become better negotiators in their everyday lives.\\xa0\\n\\nIn this episode, Hala and Chris will discuss:\\n- Why you shouldn\\u2019t match other people\\u2019s energy\\n- The unknown benefits of positivity in a negotiation\\n- Why you need to do a gratitude exercise in the morning\\n- How to diffuse negativity in a negotiation\\n- The differences between empathy, sympathy, and agreement\\n- \\u201cThat\\u2019s right\\u201d vs. \\u201cyou\\u2019re right\\u201d\\n- The problem with sympathy\\n- Why you want to hear the word \\u2018no\\u2019\\xa0during a negotiation\\n- How to conduct an accusations audit\\n- The 7-38-55 body language rule\\n- And other topics\\u2026\\xa0\\n\\nChris Voss is a Former FBI Hostage Negotiator and the CEO of The Black Swan Group Ltd. Before becoming the FBI\'s lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City division of the FBI. During Chris\\u2019s 24-year tenure with the Bureau, he was trained in the art of negotiation by not only the FBI, but also Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General\\u2019s Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service.\\n\\nLinkedIn Secrets Masterclass, Have Job Security For Life:\\nUse code \\u2018podcast\\u2019 for 30% off at yapmedia.io/course.\\n\\nResources Mentioned:\\nChris\\u2019s Website: https://www.blackswanltd.com/our-team/chris-voss\\nChris\\u2019s LinkedIn: https://www.linkedin.com/in/christophervoss/\\nChris\\u2019s Instagram: https://www.instagram.com/thefbinegotiator/\\nChris\\u2019s Facebook: https://www.facebook.com/ChrisVossNegotiation/\\nSign up for Chris\\u2019s newsletter: Text "black swan method" to\\xa033777.\\n\\nSponsored By:\\xa0\\nShopify - Sign up for a one-dollar-per-month trial period at youngandprofiting.co/shopify\\nGreen Chef - Go to GreenChef.com/60yap and use code 60yap to get 60% off plus free shipping\\nIndeed - Claim your $75 credit now at indeed.com/profiting\\n\\nMore About Young and Profiting\\nDownload Transcripts - youngandprofiting.com\\xa0\\xa0\\nGet Sponsorship Deals - youngandprofiting.com/sponsorships\\nLeave a Review -\\xa0ratethispodcast.com/yap\\nWatch Videos - youtube.com/c/YoungandProfiting\\n\\nFollow Hala Taha\\nLinkedIn - linkedin.com/in/htaha/\\nInstagram - instagram.com/yapwithhala/\\nTikTok - tiktok.com/@yapwithhala\\nTwitter - twitter.com/yapwithhala\\n\\nLearn more about YAP Media Agency Services - yapmedia.io/'